Welcome to Pioneer Housing Finance Academy

E-1/25, Sector-7, Rohini
Delhi - 110085

011-27043805
phfa2018@gmail.com

Events

Past Events

Coverage :

The above 3 days Training program was organised by the Academy in collaboration with Sa Dhan, an Association of Community Development Finance Institution and UK Government. 107 officials of MFIs, HFCs, SFBs attending the Program. The aim of the program was to equip he officials of these institutions to undertake financing of affordable housing.

The coverage included housing scenario , the institutional framework for housing finance in the country and stake holders in the housing and housing finance. The coverage also included type of properties and property titles, investigation of title and report on title as also appraisal and security of housing loans. Disasters and relevance of insurance as risk mitigant was also discussed.
Housing for all under PMAY-(Urban) and under PMAY( Rural) was also covered.

This was the 14th program organised by the Academy.

Coverage :

The above Training cum skill development Programs by the Academy was to make our educated youth switch from academic environment to job environment. It was an attempt by the academy in collaboration with housing finance companies to integrate academics into requirement and knowledge of the job. The above skill development programs helped fresh graduates compatible for the job and enhanced and improved their employment opportunities and helped in making their career rewarding and satisfying.

The coverage included macro view of the housing finance industry as also over all Indian financial system. Understanding of regulatory policies and environment. Understanding of the housing finance companies, its products, sources etc. Understanding of property titles. Loan disbursement and post disbursement compliances. Appraisal of home loan proposals. Understandings of risk management aspects in housing finance. Frauds in housing finance, their prevention and monitoring. Regulatory aspects of real estate business. Scheme of the Central Government known as Pardhan Mantri Avas Yojna – Urban and Rural & facility of refinance from NHB.

During this training program, it was the Academy’s endeavour to enrich the domain knowledge of the participants We strongly believe that a person working in the sector should not only have the knowledge about the work which he/she is performing for the time being but should have basic knowledge of the entire sector and should feel at home and confident.

To bring practical approach to the whole exercise, we also involved some of the housing finance companies. The officials of housing finance companies covered wide gamut of topics with their hands on experience. The coverage by them included topics like customer understanding, identification of right customer, right prospecting, products and process, Log in procedure, credit function –practical aspects, technical appraisal, legal appraisal, practical aspects of operation, compliance and collection function, customer service and about HR policies of the housing finance Company.

In addition the coverage also included grooming of soft skills, communication skills, managerial skills, decision making, net working skill and socializing skills, yoga etc.

Coverage :

  • Housing & Housing Finance Scenario in the Country – Housing shortages & Policy initiatives by the Government, Role of housing finance & its growth in the country, current crisis facing NBFCs including HFCs- Change of regulatory role over HFCs;
  • Housing Finance Products - Meaning, Housing Finance as a service product –meaning of service product-difference between shelf product and service driven product- whether housing loan are shelf product- discussion on concept of internal and external sales;
  • Marketing in HFCs – Meaning of marketing, marketing in HFCs, housing finance products in HFCs (generally), Relationship between market segmentation and designing of product by HFCs – Financial Literacy and marketing- Marketing as Customer Service Tool-Marketing Vs Selling;
  • Digital Marketing - Leveraging Technology - Emergence of Tech Aggregators in Financial industry- Social media interaction – App Based Products – Data analytics.
  • Selling – Customer Acquisition Strategies – Methods of Customer reach out –Cold calling, activities, Referrals & Cross sell, Tele marketers - Alternate Channels –DMA/DSA Guidelines- Usage of connectors/brand ambassadors- Which is strategy is good –Direct Vs Alternate,- Lead Management System- Planning your targets- month wise, week wise - Assessing the business stock- Concept of sale Funnel- Tracking the flow from Login to disbursal;
  • Credit – Introduction to Housing Credit – Meaning & Purpose of Underwriting- Evolution of Underwriting –Underwriting in housing finance – basic concepts such as LTV, FOIR& DSCR, DBR- underwriting process –Good Practice.
  • Credit – Lending for Housing Segment (Income Assessment) - Credit Approach to various segments- Mainstream housing finance – Affordable housing -meaning- Informal Income Assessment- Unique tools for assessment of Income- Pitfalls in lending to informal sector;
  • Legal /Title issues prevalent in various segments – Technical challenges & Issues relevant to various Segments;
  • Credit – Technology & Credit - Tech tools for credit analysis- credit scores/Decision Support systems – Automated Credit Systems- Fintech Companies;
  • Credit – Ideal Credit Manager - Qualities of Good Credit Manager- Do’s & Don’ts –Learning for Credit Manager ;
  • Collection Tracking – Post Disbursal Monitoring - Early delinquencies – Non starter- Role of Sale and Credit - Tools of Post disbursement Monitoring- Challenges in Post Disbursement Monitoring ;
  • Portfolio Management – Fraud Prevention & Credit - Types of Frauds – Fraud Prevention Techniques- Role of PD- Anti Fraud Soft wares NHB Guidelines on Frauds;
  • Portfolio Management – Credit Guarantee Schemes – Meaning of Credit Guarantee- CRGFT& IMGC- Benefits of Credit Guarantee – Moral Hazard in guarantee;
  • Special Housing Finance Products – Affordable Housing Finance Scheme, PMAY (URBAN) & PMAY (Grameen)- CLSS
  • Group Activities.

Coverage :

Housing & Housing Finance Scenario in the country - Housing Policies – PMAY - Financing informal and low income borrowers - Central registry - credit information companies - requirements under PMLA -Real Estate regulation act and Housing - Frauds in housing finance and their prevention - Risk in housing finance and risk management – Prudential Norms Directions to HFCs - Enforcement of security interest - NPA & Recovery policy - Consumer complaints and grievance redressal mechanism in HFCs.

Coverage :

  • Legal Environment in Housing and Housing Finance – Overview of laws affecting housing & housing finance in the country.
  • Appraisal of Home Loan Borrower & Property – Legal Aspects - Discussion on individual borrower /corporate borrower , legal capacity to borrow, types of property, free hold, lease hold, apartments etc.
  • Documentation in Housing Finance & Investigation of Title - Loan Agreement- Discussion on Important terms of Home Loan Agreement, Guarantee Deed, Post dated Cheques, D.P.Note, etc., MITC etc. investigation of Title and Title Report.
  • Mortgages & Guarantees - Creation of valid mortgage with specific reference to mortgage by deposit of title deeds and simple mortgage. Law relating to Stamping & registration of mortgages with sub-registrar / Central Registry and Registrar of Companies. Law relating to individual and corporate Guarantees. Law of Pledge.
  • KYC/PMLA – NHB Guidelines on KYC - Requirements under PMLA – Recent Supreme Court Judgement on use of Aadhar by Lenders.
  • Recovery of Housing Loans – Law & Procedure with reference to mortgages (other than security interest covered under SARFAESI) , enforcement of guarantee, pledge & other securities
  • Enforcement of Security Interest under SARFESI – Law & Procedure – Lender’s Liability under SARFAESI
  • Housing, Housing Finance & Fiscal Incentives - Discussion on concessions available for housing & housing finance to home owners, home loan borrowers, affordable housing projects under the Income tax Act, GST etc.
  • Securitisation of Home Loans – Securitisation – meaning. Difference between securitisation of loans and assignment of debts. Concept of Real Estate Investment Trusts.
  • National Housing Bank Act & Regulation of HFCs. – Discussion on powers of the NHB in the matter of regulation and supervision of HFCs.
  • Frauds in Housing Finance - Types of frauds, causative factors, measures to prevent frauds.
  • Legal Remedies for redressal of grievances of home loan borrowers – Fair Practices Code & Consumer Protection Act, 1986.
  • Real Estate Regulation Act & housing – Discussion on the provisions of RERA- Protection on interest of home buyers.
  • Miscellaneous –:
    • Regulatory Guidelines on the Order of Delhi High Court on unauthorised
    • NDMA Guidelines,
    • Prepayment penalties
    • NHB Directions on Acquisition or Transfer of control of Housing finance companies.
  • RELEVANT PARTICIPANTS:
    Mid and Senior level officials from the Legal/ Compliance/ Credit and Collections verticals.

Coverage :

  • Housing & Housing Finance Scenario in the Country – Housing shortages & Policy initiatives by the Government - Role of housing finance & its growth in the country - Lenders in housing finance;
  • Concept of affordability in housing - Discussion on Parkeh Committee Report – Area parameter for affordable housing under Income tax Act, RBI concept of affordable housing, Affordability as envisaged by MHOUPA under PMAY (URBAN) – Affordability under PMAY (G) – affordable housing as infrastructure;
  • Appraisal of affordable housing loan borrower - Discussion on various types of affordable borrowers – Credit, legal and technical appraisal of the low income borrower – use of scoring models in credit appraisal of low income borrowers;
  • Security for affordable loans - Creation of mortgages - Difficulties in certification of title and creation of mortgage security - discussion on availability of alternate security;
  • Sources of funds for affordable housing and NHB’s Refinance Scheme. . RBI Circulars/guidelines for PSL lending , issue of bonds by banks, raising of funds via ECB etc. - Affordable Housing Fund with NHB, Urban Housing Fund with MHOUPA, Foreign lines of credit from world bank, DFID etc. FDI investment in housing, Investment by mutual funds, Investment by REITS etc. and procedure for availing Refinance from NHB;
  • Incentivizing supply of affordable homes - Discussion on subsidies in three verticals of PMAY (Urban) & PMAY (G) for increasing supply of affordable housing stock in the country. Incentives for the developers under income tax Act;
  • Incentivizing buyers of affordable homes - Credit Linked subsidy scheme (CLSS) and benefits to individuals under the Income tax Act;
  • Risk mitigation of affordable housing loans - Institutional infrastructure for risk mitigation - IMGC/Credit Guarantee Fund Trust/ CERSAI / Credit Bureaus - Discussion on insurance Products – Property insurance, life insurance and accidental Insurance under Rs. 1 premium scheme;
  • Frauds in housing finance with specific reference to affordable home loan segment;
  • Enforcement of security - Enforcement of security interest under SARFAESI – Difficulties in enforcement in case of affordable home loan borrowers- precaution to be observed;
  • RERA and Affordable housing - Discussion on the provisions of RERA- Protection on interest of home buyers.

Coverage :

  • National Housing Bank Act, 1987– Regulatory provisions relating to registration of HFCs, requirement of maintenance of liquid assets, creation of reserve fund, power to issue directions/guidelines to HFCs, scope of penal provisions etc.
  • Directions on Prudential Norms- Income Recognition, Asset Classification, Prudential Norms provisioning requirements capital adequacy etc.;
  • Directions on acquisition and transfer of control in HFCs, corporate governance etc.
  • Guidelines issued by NHB. Concept of ALM and submission of ALM return to NHB; PMLA and submission of CTR, CCR and STR returns to FIU-India; Frauds and submission of information on frauds. Grievance redressal system in HFCs. Scope of Internal audit. IT governance etc.
  • Off site supervision by NHB and submission of various types of returns to NHB;
  • On site inspection by NHB and common mistakes observed in such inspections.

Coverage : Housing & Housing Finance Scenario in the country, Role & Responsibilities of National Housing Bank, Directions and Guidelines issued by NHB, Inspection by NHB and common violations observed in inspections, submission of various returns to NHB, RBI, FIU India by HFCs, Sources & deployment of funds by Housing finance companies, NHB refinance products and procedures for availing refinance, Various kinds of housing finance products, Essential terms and conditions of housing loans, Credit, Technical and Legal Appraisal of housing loans, Appraisal of a housing project, challenges in financing of low income borrowers & use of scoring models by HFCs, Mortgage creation, Central Registry, CIC and PMLA, Real Estate Regulation Act & housing, various risks in housing finance business and tools of their mitigation, NPA & Recovery Management, Enforcement of Security Interest under SARFAESI, Housing and fiscal incentives, Consumer complaints and grievance redressal mechanisms, PMAY.

Coverage : Housing & Housing Finance Scenario in the country, Affordable housing, PMAY, Assessment of low income borrowers, CERSAI, CIC & PMLA, Frauds in housing finance and their prevention, Real Estate Regulation Act and housing, Risk in home loan business and its mitigants, Prudential norms directions by NHB, Enforcement of security interest, NPA & Recovery Policy, consumer complaints and redressal.

Coverage : Affordable housing as infrastructure, risks in home loan business and its mitigants, fiscal incentives to housing sector by Central Government, Enforcement of security interest & PMAY (URBAN).

Coverage : Housing & Housing Finance Scenario in the country, Affordable housing, PMAY, Assessment of low income borrowers, CERSAI, CIC & PMLA, Frauds in housing finance and their prevention, Real Estate Regulation Act and housing, Risk in home loan business and its mitigants, Prudential norms directions by NHB, Enforcement of security interest, NPA & Recovery Policy, consumer complaints and redressal.

Coverage : Housing & Housing Finance Scenario in the country, Affordable housing, PMAY, Assessment of low income borrowers, CERSAI, CIC & PMLA, Frauds in housing finance and their prevention, Real Estate Regulation Act and housing, Risk in home loan business and its mitigants, Prudential norms directions by NHB, Enforcement of security interest, NPA & Recovery Policy, consumer complaints and redressal.

Coverage : Laws relating to Mortgage creation , Stamp duties, Registration of documents and Limitation, Enforcement of security interest under SARFAESI, Real Estate Regulation Act, CERSAI and Credit Information Companies Act, & Frauds in housing finance .

Up Coming Events

To be announced soon